BBB Rating: A+, with 17 complaints closed in the past 3 years, 1 closed in the past 12 months
With more than 10 years of experience in the precious metals industry and a highly-capable staff that continues to provide valuable investing information and opportunities to clients and investors to this very day, Capital Gold is one of the most reliable precious metals investment companies in operation today. At the core of Capitol Gold’s service are its efforts in customer assistance and customer care, making sure that each of their clients has a full understanding of the benefits and requirements involved in the ownership of and investment in physical gold and other precious metals.
The company offers an enviable selection and collection of precious metals, including European gold coins, rare coins, gold, bullion, platinum, palladium, commemorative coins and many others. Whether you are planning to purchase physical gold for its exceptional accessibility and liquidity, or planning to diversify your retirement portfolio by converting a portion into gold or other precious metals, Capitol Gold makes sure that you do so through the most secure, safe and efficient procedures possible.
Capitol Gold has taken steps to ensure that the precious metals and coins they carry adhere to the strictest standards set by the industry. A member of the Professional Coin Grading Service (PCGS) and the Numismatic Guaranty Corporation (NGC), Capitol Gold offers any coin collector and investor the finest, most accurately graded coins in their inventory. Other organizations for which Capitol Gold is a member include the Industry Council for Tangible Assets or ICTA, Numismatic Conservation Services or NCS and The American Numismatic Association or ANA.
Investors who plan to purchase gold outside of an IRA may assume physical possession of these investments by having the gold shipped to their respective addresses. However, Capitol Gold also provides highly-secure third-party storage facilities for those who prefer not to posses physical gold in their homes. In terms of a Precious Metals IRA, the company works with precious metals custodian Sterling Trust Company and Delaware Depository Service Company to guarantee the safe and secure storage of gold retirement investments.
Exceptional Customer Service
With Capitol Gold’s focus on customer assistance and the provision of consulting service, it’s not difficult to see why many investors and collectors have chosen to transact with the company. Capitol Gold is made up of highly-dedicated customer representatives, a management team, gold specialists and professional numismatists who work together to ensure that the company’s collective philosophy of integrity, excellence, and reliability is reflected in the work they do. The company website also provides a wealth of information at a glance, including separate pages on gold and silver investing and setting up a precious metals IRA. Interested clients may also check convenient spot prices of metals complete with historical charts, up-to-the-minute industry news, and featured coins, among others. In fact, Capitol Gold’s website earned recognition from The Stevie Awards in 2010, when it became a Stevie Distinguished Honoree under the Category of Websites & Blogs.
Accreditation and Client Reviews
In addition to being a member of many organizations, Capitol Gold has also earned a rating of A+ from the Better Business Bureau. Nonetheless, the company has had to resolve a number of complaints between the last year and the past 3 years, including issues on product pricing and miscommunications between staff and clients.
When it comes to gold IRA investing, it pays to check third-party reviews and verify product and service offerings of precious metals companies, including Capitol Gold. This helps any investor make sound investment decisions whether purchasing physical gold or transforming an IRA into a gold investment.
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